Shipping policy

1. Digital Product Policy

Our products are digital CAD files designed for jewelry making. No physical items will be shipped.

Files are available for download immediately after purchase.

2. Refund & Exchange Policy

Due to the nature of digital products, we do not accept returns, refunds, or exchanges.

If you experience any issues with the file, such as corruption or download problems, please contact us within X days for assistance.

3. License & Usage

All CAD files are for personal and commercial use in jewelry manufacturing.

Reselling, sharing, or distributing the digital files is strictly prohibited.

Modifying the files does not grant ownership or redistribution rights.

4. Payment & Security

We accept major credit cards, PayPal, and other secure payment methods.

Your payment information is securely processed, and we do not store any sensitive details.

5. Delivery & Access

After payment, you will receive an email with a download link. If you do not receive it, check your spam folder or contact us.

Ensure you download and back up your files, as download links may expire after X days.

6. Support & Contact

If you need assistance with a file or have any questions, feel free to contact us at [your email or support page].

We typically respond withi

n X business days.